PPP VIP Terms and Conditions

By accessing PPP VIP, creating an account, making a deposit, or placing a bet, you confirm that you have read and agreed to these Terms and Conditions in full. These Terms apply alongside the PPP VIP Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference.

If you are accessing PPP VIP on behalf of another person, you confirm that you have the authority to bind that person to these Terms. In practice, PPP VIP accounts are personal and non-transferable — each account must be registered and used by the individual whose details are on the account.

To register and use PPP VIP, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a natural person — corporate entities may not register accounts.
• You must not be registered on any self-exclusion list maintained by PPP VIP or any affiliated responsible gaming programme.
• You must not be an employee, contractor, or immediate family member of an employee of PPP VIP or any of its affiliated companies.
• You must be accessing PPP VIP from a jurisdiction where online gaming is not prohibited by applicable law.

PPP VIP reserves the right to request proof of age, identity, or address at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or closure.

To use PPP VIP, you must register an account by providing accurate and complete information. The registration process requires your full name, date of birth, email address, phone number, and preferred payment method. You must ensure that all information provided is truthful and kept up to date.

• Each player is permitted one account only. Registering multiple accounts is a violation of these Terms.
• You must use your real name — the name on your account must match the name on your bKash or Nagad account.
• You are responsible for maintaining the confidentiality of your login credentials.
• You must notify PPP VIP immediately if you suspect unauthorised access to your account.
• PPP VIP will never ask for your password via email, chat, or phone.

PPP VIP reserves the right to refuse registration to any applicant without providing a reason. Accounts that are found to contain false information may be closed at any time, and any balance in such accounts may be forfeited.

PPP VIP accepts deposits via bKash and Nagad. These are the only supported payment methods at this time. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳50. There is no maximum deposit limit, though PPP VIP reserves the right to apply limits to individual accounts where necessary.

• Deposits are credited to your PPP VIP account instantly in most cases.
• If a deposit does not appear within 15 minutes, contact PPP VIP support with your transaction reference number.
• You may only deposit funds from a payment account registered in your own name.
• PPP VIP does not accept deposits from third parties under any circumstances.
• Deposits made in error cannot be reversed once they have been credited to your PPP VIP account.

PPP VIP reserves the right to request verification of any deposit before crediting it to your account. This is a standard anti-fraud measure and is not an indication of any wrongdoing on your part. Verification requests will be handled promptly by the PPP VIP support team.

Withdrawals from PPP VIP are processed to the same bKash or Nagad account used for your most recent deposit. This policy exists to prevent fraud and money laundering. You cannot withdraw to a different payment account without contacting PPP VIP support and completing additional verification.

• The minimum withdrawal amount is ৳100.
• Withdrawals are typically processed within 30 minutes of the request being submitted.
• During peak periods, processing may take up to 2 hours.
• PPP VIP does not charge fees for standard withdrawals.
• Bonus funds cannot be withdrawn until the applicable wagering requirement has been completed.
• PPP VIP reserves the right to request identity verification before processing any withdrawal.

In cases where PPP VIP suspects fraudulent activity, withdrawals may be held pending investigation. PPP VIP will notify the player of any hold and provide an estimated resolution timeframe. Funds held during a fraud investigation will be released promptly if the investigation finds no wrongdoing.

PPP VIP offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms that will be displayed at the time the bonus is offered. The following general rules apply to all PPP VIP bonuses unless otherwise stated:

• All bonuses are subject to a wagering requirement before withdrawal is permitted.
• Wagering requirements must be met within the timeframe specified for each bonus.
• Bonuses are credited to a separate bonus balance and cannot be withdrawn as cash until the wagering requirement is satisfied.
• Only one bonus may be active at a time unless PPP VIP explicitly states otherwise.
• PPP VIP reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses obtained through fraudulent means will be forfeited and the account may be closed.

PPP VIP monitors bonus usage and reserves the right to void bonuses and related winnings if it determines that a player has exploited a bonus offer in a way that was not intended. This includes, but is not limited to, placing low-risk bets to meet wagering requirements without genuine gameplay intent.

All games available on PPP VIP — including Dragon Tiger Luck, Mahjong Ways 2, Monster Mine, West Hunter Bingo, Snooker, and all live dealer tables — use certified random number generation (RNG) technology. Game outcomes are determined independently and cannot be influenced by PPP VIP or any player.

• Published RTP (Return to Player) figures are accurate and based on long-term statistical averages.
• Individual session results will vary and do not guarantee any specific outcome.
• In the event of a technical error during a game round, the round will be voided and stakes returned.
• PPP VIP's decision on disputed game outcomes is final after review by the technical team.
• Game rules for each title are available within the game interface.

The following activities are strictly prohibited on PPP VIP. Engaging in any of these activities will result in immediate account suspension, forfeiture of any balance, and may be reported to relevant authorities:

• Registering more than one account on PPP VIP.
• Providing false or misleading information during registration or verification.
• Using automated software, bots, or scripts to interact with the platform or games.
• Colluding with other players to gain an unfair advantage in any game.
• Attempting to exploit software bugs, glitches, or errors for financial gain.
• Using PPP VIP for any money laundering or financial crime activity.
• Depositing funds obtained through illegal means.
• Harassing, threatening, or abusing PPP VIP staff or other players.
• Attempting to access another player's account without authorisation.

PPP VIP reserves the right to suspend or close any account at any time for any of the following reasons:

• Violation of any part of these Terms and Conditions.
• Failure to complete identity or age verification within a reasonable timeframe.
• Suspected fraudulent activity or money laundering.
• At the player's own request (voluntary self-exclusion or account closure).
• Extended inactivity — accounts with no login activity for 12 consecutive months may be closed.

If your account is closed due to a Terms violation, any balance in the account may be forfeited. If your account is closed for any other reason, your remaining balance will be returned to your registered bKash or Nagad account after any applicable verification is completed.

Players who wish to close their account voluntarily can do so by contacting PPP VIP support at [email protected]. Account closure requests are processed within 24 hours.

PPP VIP is committed to promoting responsible gaming. We provide a range of tools to help players manage their activity and stay in control. These tools are available in your account settings at any time:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Self-Exclusion: Temporarily or permanently exclude yourself from PPP VIP if you feel your gaming is becoming a problem.
• Reality Checks: Regular pop-up reminders showing how long you have been playing and how much you have wagered.

PPP VIP staff are trained to identify signs of problem gambling and may proactively reach out to players who show concerning patterns of behaviour. We take this responsibility seriously and will always prioritise player wellbeing over commercial considerations.

PPP VIP collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy. Key points include:

• Your personal data is used to operate your account, process payments, and comply with legal obligations.
• PPP VIP does not sell your personal data to third parties.
• Your data may be shared with payment processors (bKash, Nagad) and fraud prevention services as necessary.
• You have the right to request access to, correction of, or deletion of your personal data at any time.

For full details on how PPP VIP handles your data, please read our Privacy Policy.

PPP VIP provides its platform and services on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. PPP VIP shall not be liable for:

• Any loss of winnings or profits resulting from platform downtime or technical errors beyond our control.
• Any indirect, consequential, or incidental losses arising from your use of PPP VIP.
• Losses resulting from your failure to keep your account credentials secure.
• Any losses arising from your reliance on information provided on the PPP VIP platform.

In all cases, PPP VIP's maximum liability to any player shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. Nothing in these Terms limits PPP VIP's liability for fraud, death, or personal injury caused by our negligence.

PPP VIP reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, PPP VIP will notify registered players via email or an in-platform notification.

Your continued use of PPP VIP after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using PPP VIP and contact support to close your account.

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the PPP VIP support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available through the Support page
• Response Time: Most queries are answered within 1 hour

For account-specific queries, please have your registered email address and account ID ready when contacting support. This helps us resolve your query as quickly as possible.